Talk to Us About the Job
Call, text or email and you will be talking to us directly, not a call centre and not a chain of people passing your enquiry along. Tell us what you need doing and we will take it from there.
Tell us what you want done, the town or postcode, and roughly when you would like it started. Let us know if you already have drawings or planning permission, and send a few photos if you have them. That is enough for a useful first conversation.
We come out and look at the job, whether that is a Victorian terrace needing a side extension or a new build going up from scratch. After that you get a written quote setting out what is included and what is not. Nothing gets booked in and nothing starts until you have agreed it.
Here is what happens once your message reaches him.
Email erickeymer@aol.com and we will read it and reply to you.
Landline 01284 752935. Ring this number first if you would rather talk it through.
Mobile 07456 067306. Good for a text message if a call is not convenient right now.
32 Northgate Avenue, Bury St Edmunds, IP32 6AZ. Our registered address, covering Suffolk, Norfolk and Cambridgeshire up to 40 miles out.
WhatsApp 07456 067306. Message us any time, day or night.
FMB members, £10m public liability insured, with a 12 month workmanship guarantee (2 years' cover on new builds).
Tell us what the job is, the town or postcode, and roughly when you want it done. Let us know if you already have drawings or planning permission, since that changes how the job is priced. Photos help too, especially of anything you are worried about, like cracked render or a sagging roofline. For most jobs that is enough for us to give you a realistic figure. On bigger jobs, such as an extension or a loft conversion, we will usually want to come out and look before committing to a number.
No. Plenty of people ring us before they have drawn anything up. If it is a straightforward job like a kitchen or a bathroom you do not need drawings at all. For bigger work like an extension or a loft conversion, we can talk you through what stage you are at and, if it needs planning permission or building regulations approval, point you toward what has to happen before work can start.
The same team, from your first message through to the last day on site. There is no call centre and no handover between different people part way through. If you ring, you get us. If you email, we read it and reply ourselves. That is true whether it is a straightforward job or one involving planning permission and building control, right through to snagging at the end.
Yes. A lot of people assume a building company only wants big contracts, but small jobs are fine to ask about, a new door, a patch of render, a single window. If it is worth doing properly, we are happy to look at it. Some of our regular customers started with something small and came back later for bigger work, which suits us fine either way.
Suffolk, Norfolk and Cambridgeshire, working out from our base in Bury St Edmunds. That covers everywhere from the town itself out to Newmarket, Mildenhall, Thetford, Sudbury, Diss and the villages in between. If you are not sure whether you are in reach, ring and ask, it usually is. We would rather tell you honestly if a job is too far out than take it on and be stretched thin.
That depends what else is on, but we do not sit on messages. Ring, text or email and if we are on site when you call, we will call you back rather than leave you hanging. The sooner we hear what the job is, the sooner we can look at dates. For bigger jobs like an extension or a loft conversion, we like to come out and see the property before giving you a date, since every one of these houses is a bit different.
No. Coming out to look at a job and putting a quote together does not cost you anything. That is true whether it is a full look at a new build plot or a quick look at a bathroom. You only pay once you have agreed a price and the work has started. There is no obligation to go ahead once you have seen the figure, and no pressure either way.
Yes. Bury St Edmunds has two conservation areas, the Town Centre and Victoria Street, where permitted development rights are restricted by an Article 4 Direction, and loft conversions in particular lose their permitted development rights inside a conservation area. We will tell you honestly where you stand before you commit to anything.